How to add POS staff

Short description: Create floor staff accounts with a passcode so they can sign in on Tokyo without your owner login. Manage them under Operations → POS staff.

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Before you start

• Billing is active for the outlet (see Billing, quotes, and subscription).
• You are owner or admin on the outlet.
• You selected the correct outlet in the location picker.

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Step-by-step instructions

1. Open the outlet → Operations → POS staff.
2. Tap Add staff (or Create staff).
3. Enter first name and last name.
4. Choose a role (for example cashier, captain, or kitchen — labels match your venue setup).
5. Set a passcode (PIN) the staff member will enter on Tokyo. Use something they can remember but not too easy to guess.
6. Save. Console confirms the staff member was created.
7. On the Tokyo device, staff choose Staff sign-in (or equivalent) and enter this passcode for this outlet.
8. To disable someone without deleting history, use Disable or turn off Active on their row.
9. To change passcode or role, open the staff row and edit, then save.

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POS staff vs owners

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Screenshots

Caption: Operations → POS staff for the selected outlet.

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Related articles

• Manage Tokyo sessions
• How to set up your first order
• Invite owners and co-owners